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tour)(Part III) AP: After Sales Department (AP Grand Sonnerie, with temporary wax protection around bezel, in for service/repair.)The 3rd a part of my Audemars Piguet factory tour, was a trip to the AP after-sales department. It was a very fun department to visit, because I could sense a genuine passion for watch. Also , since Replica Tag Heuer Aquaracer watches laying on top of the different workbenches, were probably the most complicated timepieces I'd ever seen. Grand complications, minute-repeater, quarter-repeaters, tourbillons and more. (Grand Complication pocket watch in for service/repair.) (Old-Fashioned watch machine.) (AP- Maintains a digital archive of watches sold) (Pocket watch in protective case, awaiting service/repair.) (AP- Tourbillon set for repair/service.) (Watch repair/service/adjustment tools.)
(Minute repeater set for service/repair) (Head of After-Sales Department holding document that's provided to all clients after their timepiece leaves AP.) (AP PR Director and master watchmaker.) (Fire safe full of old AP parts and unfinished calibres) (Box with parts dating back to to 1898.) (Among the master watchmakers.) (Master Tag Heuer Aquaracer watches watchmaker hard at the office.) (Parts bin for timepiece that was being repaired.)Please hit the play button to view a slideshow that includes all photos drawn in the AP post sales department.
Now, underneath the new company policy, watchmakers are actually removed the production line to service these watches as needed. It's drastically increased the turn around time for just about any watch, regardless of the level of complication. Replica Vacheron Constantin womens watches Additionally, specific references which have been informed they have a greater percentage of problems, will in reality be retrofitted with all of new systems, based on updated engineering and designs.
For instance, among the ladies' hand wound tourbillons would constantly are available in for service, because clients were over-winding them, which specific reference didn't have the protection mechanism that prevents over-winding. Replica Vacheron Constantin mens watches The end result was many broken pinions, however, Roger Dubuis has handled this problem by totally replacing the whole system, whenever this issue turns up in a single of the service departments. This is a much needed improvement, and exemplifies the amount of attention Roger Dubuis has dedicated to their customer support.